Privacy Policy

🔒 Privacy Policy | EHD-Travel

Effective Date: May 2026

At EHD-Travel, accessible from ehdtravel.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of personal information we collect, how we use it, and the steps we take to ensure your data remains secure.

📝 1. Information We Collect

To provide you with our premium travel services, we collect both personal and technical information, including:

🪪 Personal Identification: Full name, date of birth, nationality, and passport details (required for tour bookings and security permissions).
📞 Contact Information: Email address, phone number, and WhatsApp number.
💳 Payment Data: Billing details and transaction histories (processed securely via encrypted gateways; we do not store your raw credit card data).
🗺️ Travel Preferences: Special dietary restrictions, mobility requirements, and custom itinerary requests.
🌐 Technical Data: IP address, browser type, and cookies used to improve your experience on our website.

⚙️ 2. How We Use Your Information

We process your data strictly to deliver an exceptional travel experience in Egypt. This includes:

🛩️ Booking Fulfillment: Arranging your hotel bookings, private transfers, excursions, and tour guides.
📞 Communication: Sending booking confirmations, itinerary updates, and providing our 24/7 emergency support.
🛂 Legal Compliance: Submitting necessary tourist manifests and security clearance requests to Egyptian tourism authorities.
📈 Improvement: Optimizing our website performance, tracking promotional success, and refining our travel packages.

🤝 3. Information Sharing & Third-Party Disclosure

We respect your privacy. We never sell or rent your personal data. However, we do share necessary details with trusted partners essential to your trip:

🏨 Local Suppliers: Independent service providers such as hotels, transportation companies, and local excursion coordinators.
⚖️ Legal Authorities: Government or security agencies in Egypt where required strictly by law or local tourism regulations.
🔒 Payment Processors: Secure third-party payment gateways to process your transactions safely.

🛡️ 4. Data Security & Storage

🔐 Encryption: We implement robust security measures, including SSL encryption, to protect your personal data from unauthorized access, alteration, or disclosure.
🗄️ Retention: We only store your personal data for as long as necessary to fulfill your travel bookings and meet legal or financial reporting obligations.

🍪 5. Cookies and Tracking Technologies

🌐 EHD-Travel uses standard “cookies” to enhance user experience, remember your language preferences, and analyze website traffic.
🚫 You can choose to disable cookies through your individual browser settings; however, doing so may affect the functionality of some features on ehdtravel.com.

👤 6. Your Data Rights

Depending on your residency, you hold the following rights regarding your personal information:

👁️ Access: The right to request copies of the personal data we hold about you.
✏️ Correction: The right to request that we correct any inaccurate or incomplete information.
🗑️ Erasure: The right to request that we delete your personal data, subject to certain legal obligations that require us to retain it.

📞 7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our dedicated support team:

🛎️ Support: Available 24/7 for active travelers.

🌐 Website: ehdtravel.com

📧 Email: privacy@ehdtravel.com

Where your data is sent

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